Email Newsletters and Updates

Embark on a musical journey like no other with Dave Koz and Friends at Sea, where smooth jazz meets luxury cruising. This guide will provide you with all the essential information to make the most of your unforgettable cruise experience, from exclusive concerts to gourmet dining and breathtaking destinations. Join us as we explore the magic of music on the high seas!

Are you having issues receiving our emails?

If you are having issues receiving emails:

  • Do not unsubscribe from any emails from the Dave Koz Brands or Redwood Travel Partners

  • Try conducting an email search for one of the following depending on brand.

  • For GMAIL make sure to check the “Promotions” tab

  • Check your Spam/Junk mail folders; if our email is there, please mark it as “Not spam.” This will help ensure that future emails reach your Inbox. If it is not in your Spam folder, then internet security settings have blocked it from being delivered. These settings might be in your email account, malware software on your computer or part of your school system’s internet safety settings.

To assist with future emails, please add davekozcruise@davekozcruise.com, marketing@davekozcruise.com and info@redwoodtravelpartners.com to your contact list and safe sender lists on your email and virus protection/internet safety programs. We will reply to your questions from these email addresses; therefore, it’s important that you receive them.

For GMAIL: we also recommend that you add to your Gmail account a “filter” (this can be done from your Settings in Gmail) that emails from davekozcruise@davekozcruise.com, marketing@davekozcruise.com, and info@redwoodtravelpartners.com are “Never sent to spam”. That way, you will not miss our emails in the future.

By following these steps below for you email provider, you should be able to receive marketing emails from marketing@davekozcruise.com  without them bouncing or ending up in spam.

  • To ensure you receive marketing emails from marketing@davekozcruise.com in your Gmail account and prevent them from bouncing, follow these steps:

    1. Add the email address to your Contacts: Open your Gmail account, click on the "Contacts" tab, and add marketing@davekozcruise.com as a new contact. This will help Gmail recognize the email address as trusted.

    2. Mark emails as "Not Spam": If you've already received an email from marketing@davekozcruise.com that was marked as spam, open the email and click on the "Not Spam" button at the top of the message. This will help train Gmail's spam filter to recognize future emails from this address as legitimate.

    3. Check your Spam settings: Go to Settings > See all settings > Filters and Blocked Addresses, and make sure that there are no filters set up to block or delete emails from marketing@davekozcruise.com.

    4. Add davekozcruise.com to your Safe Senders list: Go to Settings > See all settings > Filters and Blocked Addresses, and add davekozcruise.com to the list of safe senders.

    5. Disable any third-party email filtering apps: If you have any third-party email filtering apps installed, such as spam blockers or ad blockers, try disabling them temporarily to see if they're interfering with the delivery of marketing emails.

    Some additional steps for Gmail users:

    • Check your Email forwarding settings: Go to Settings > See all settings > Forwarding and POP/IMAP, and make sure that there are no forwarding rules set up that might be blocking or deleting emails from marketing@davekozcruise.com.

    • Add davekozcruise.com to your Allowed Senders list: Go to Settings > See all settings > Filters and Blocked Addresses, and add davekozcruise.com to the list of allowed senders.

  • To ensure you receive marketing emails from marketing@davekozcruise.com in your Yahoo account and prevent them from bouncing, follow these steps:

    1. Add the email address to your Contacts: Open your Yahoo Mail account, click on the "Contacts" tab, and add marketing@davekozcruise.com as a new contact. This will help Yahoo recognize the email address as trusted.

    2. Mark emails as "Not Spam": If you've already received an email from marketing@davekozcruise.com that was marked as spam, open the email and click on the "Not Spam" button at the top of the message. This will help train Yahoo's spam filter to recognize future emails from this address as legitimate.

    3. Check your Spam settings: Go to Settings > More Settings > Filters, and make sure that there are no filters set up to block or delete emails from marketing@davekozcruise.com.

    4. Add davekozcruise.com to your Safe Senders list: Go to Settings > More Settings > Security and Privacy, and add davekozcruise.com to the list of safe senders.

    5. Disable any third-party email filtering apps: If you have any third-party email filtering apps installed, such as spam blockers or ad blockers, try disabling them temporarily to see if they're interfering with the delivery of marketing emails.

    Some additional steps for Yahoo users:

    • Check your Email forwarding settings: Go to Settings > More Settings > Mailboxes, and make sure that there are no forwarding rules set up that might be blocking or deleting emails from marketing@davekozcruise.com.

    • Add davekozcruise.com to your Allowed Senders list: Go to Settings > More Settings > Security and Privacy, and add davekozcruise.com to the list of allowed senders.

  • To ensure you receive marketing emails from marketing@davekozcruise.com in your iCloud.com email and prevent them from bouncing, follow these steps:

    1. Add the email address to your Contacts: Open the Contacts app on your iPhone, iPad, or Mac, and add marketing@davekozcruise.com as a new contact. This will help iCloud recognize the email address as trusted.

    2. Mark emails as "Not Junk": If you've already received an email from marketing@davekozcruise.com that was marked as junk, open the email and click on the "Not Junk" button at the top of the message. This will help train iCloud's spam filter to recognize future emails from this address as legitimate.

    3. Check your Junk Mail settings: Go to Settings > Mail > Junk Mail, and make sure that there are no filters set up to block or delete emails from marketing@davekozcruise.com.

    4. Add davekozcruise.com to your Safe Senders list: Go to Settings > Mail > Safe Senders, and add davekozcruise.com to the list of safe senders.

    5. Disable any third-party email filtering apps: If you have any third-party email filtering apps installed, such as spam blockers or ad blockers, try disabling them temporarily to see if they're interfering with the delivery of marketing emails.

    Some additional steps for iCloud users:

    • Check your Email Rules settings: Go to Settings > Mail > Rules, and make sure that there are no rules set up to block or delete emails from marketing@davekozcruise.com.

    • Add davekozcruise.com to your Allowed Senders list: Go to Settings > Mail > Allowed Senders, and add davekozcruise.com to the list.

  • To ensure you receive marketing emails from marketing@davekozcruise.com in your AOL account and prevent them from bouncing, follow these steps:

    1. Add the email address to your Address Book: Open your AOL Mail account, click on the "Contacts" tab, and add marketing@davekozcruise.com as a new contact. This will help AOL recognize the email address as trusted.

    2. Mark emails as "Not Spam": If you've already received an email from marketing@davekozcruise.com that was marked as spam, open the email and click on the "Not Spam" button at the top of the message. This will help train AOL's spam filter to recognize future emails from this address as legitimate.

    3. Check your Spam settings: Go to Settings > Spam Settings, and make sure that there are no filters set up to block or delete emails from marketing@davekozcruise.com.

    4. Add davekozcruise.com to your Allowed Senders list: Go to Settings > Allowed Senders, and add davekozcruise.com to the list of allowed senders.

    5. Disable any third-party email filtering apps: If you have any third-party email filtering apps installed, such as spam blockers or ad blockers, try disabling them temporarily to see if they're interfering with the delivery of marketing emails.

    Some additional steps for AOL users:

    • Check your Email forwarding settings: Go to Settings > Mail Settings > Forwarding, and make sure that there are no forwarding rules set up that might be blocking or deleting emails from marketing@davekozcruise.com.

    • Add davekozcruise.com to your Whitelist: Go to Settings > Spam Settings > Whitelist, and add davekozcruise.com to the list of whitelisted domains.

  • To ensure you receive marketing emails from marketing@davekozcruise.com in your MSN.com email and prevent them from bouncing, follow these steps:

    1. Add the email address to your contacts: Log in to your MSN.com email account, click on the "People" tab, and add marketing@davekozcruise.com as a new contact. This will help MSN.com recognize the email address as trusted.

    2. Mark emails as "Not Junk": If you've already received an email from marketing@davekozcruise.com that was marked as junk, open the email and click on the "Not Junk" button at the top of the message. This will help train MSN.com's spam filter to recognize future emails from this address as legitimate.

    3. Check your junk mail settings: Go to Settings > Junk Mail, and make sure that there are no filters set up to block or delete emails from marketing@davekozcruise.com.

    4. Add davekozcruise.com to your Safe Senders list: Go to Settings > Safe Senders, and add davekozcruise.com to the list of safe senders.

    5. Disable any third-party email filtering apps: If you have any third-party email filtering apps installed, such as spam blockers or ad blockers, try disabling them temporarily to see if they're interfering with the delivery of marketing emails.

    6. Contact MSN Support: Reach out to MSN Support and ask them to add your account to their whitelist or to remove any blocks that may be preventing emails from marketing@davekozcruise.com from reaching you.

    Some additional steps for MSN users:

    • Check your Email Options settings: Go to Settings > Email Options, and make sure that there are no filters set up to block or delete emails from marketing@davekozcruise.com.

    • Add davekozcruise.com to your Allowed Senders list: Go to Settings > Allowed Senders, and add davekozcruise.com to the list.

  • To ensure you receive marketing emails from marketing@davekozcruise.com in your SBCGlobal.net email and prevent them from bouncing, follow these steps:

    Steps to Prevent Bouncing and Ensure Delivery

    1. Add Sender to Contacts:

      • Open your SBCGlobal.net email account.

      • Create a new contact or add marketing@davekozcruise.com to your existing contacts list. This helps prevent emails from being flagged as spam.

    2. Whitelist the Sender:

      • If your email provider allows whitelisting, add marketing@davekozcruise.com to the whitelist. This ensures that emails from this sender are not blocked.

    3. Check Spam Filters:

      • Regularly check your spam folder for emails from marketing@davekozcruise.com. If you find any, mark them as "Not Spam" to help your email provider learn.

    4. Update Email Settings:

      • Ensure your email settings are correctly configured. Use the following settings for SBCGlobal.net:

        • Incoming Mail Server (POP3)pop.att.yahoo.com or pop.sbcglobal.yahoo.com, Port: 995, SSL enabled.

        • Outgoing Mail Server (SMTP)smtp.att.yahoo.com or smtp.sbcglobal.yahoo.com, Port: 465, SSL enabled.

    5. Contact SBCGlobal Support:

      • If you continue to experience issues, contact SBCGlobal support for assistance with server configuration or blocked sender issues.

  • To ensure you receive marketing emails from marketing@davekozcruise.com in your EarthLink.net email and prevent them from bouncing, follow these steps:

    1. Add the email address to your Address Book: Log in to your EarthLink.net email account, click on the "Address Book" tab, and add marketing@davekozcruise.com as a new contact. This will help EarthLink.net recognize the email address as trusted.

    2. Mark emails as "Not Spam": If you've already received an email from marketing@davekozcruise.com that was marked as spam, open the email and click on the "Not Spam" button at the top of the message. This will help train EarthLink.net's spam filter to recognize future emails from this address as legitimate.

    3. Check your Spam Settings: Go to Settings > Spam Settings, and make sure that there are no filters set up to block or delete emails from marketing@davekozcruise.com.

    4. Add davekozcruise.com to your Allowed Senders list: Go to Settings > Allowed Senders, and add davekozcruise.com to the list of allowed senders.

    5. Disable any third-party email filtering apps: If you have any third-party email filtering apps installed, such as spam blockers or ad blockers, try disabling them temporarily to see if they're interfering with the delivery of marketing emails.

    6. Contact EarthLink Support: Reach out to EarthLink Support and ask them to add your account to their whitelist or to remove any blocks that may be preventing emails from marketing@davekozcruise.com from reaching you.

    Some additional steps for EarthLink users:

    • Check your Email Options settings: Go to Settings > Email Options, and make sure that there are no filters set up to block or delete emails from marketing@davekozcruise.com.

    • Add davekozcruise.com to your Trusted Senders list: Go to Settings > Trusted Senders, and add davekozcruise.com to the list.

  • To ensure you receive marketing emails from marketing@davekozcruise.com in your Juno.com email and prevent them from bouncing, follow these steps:

    1. Add the email address to your Address Book: Log in to your Juno.com email account, click on the "Address Book" tab, and add marketing@davekozcruise.com as a new contact. This will help Juno.com recognize the email address as trusted.

    2. Mark emails as "Not Spam": If you've already received an email from marketing@davekozcruise.com that was marked as spam, open the email and click on the "Not Spam" button at the top of the message. This will help train Juno.com's spam filter to recognize future emails from this address as legitimate.

    3. Check your Spam Settings: Go to Settings > Spam Settings, and make sure that there are no filters set up to block or delete emails from marketing@davekozcruise.com.

    4. Add davekozcruise.com to your Allowed Senders list: Go to Settings > Allowed Senders, and add davekozcruise.com to the list of allowed senders.

    5. Disable any third-party email filtering apps: If you have any third-party email filtering apps installed, such as spam blockers or ad blockers, try disabling them temporarily to see if they're interfering with the delivery of marketing emails.

    6. Contact Juno Support: Reach out to Juno Support and ask them to add your account to their whitelist or to remove any blocks that may be preventing emails from marketing@davekozcruise.com from reaching you.

    Some additional steps for Juno users:

    • Check your Email Options settings: Go to Settings > Email Options, and make sure that there are no filters set up to block or delete emails from marketing@davekozcruise.com.

    • Add davekozcruise.com to your Trusted Senders list: Go to Settings > Trusted Senders, and add davekozcruise.com to the list.

  • To ensure you receive marketing emails from marketing@davekozcruise.com in your business email and prevent them from bouncing, follow these steps:

    1. Add the email address to your contacts: Add marketing@davekozcruise.com as a new contact in your business email account. This will help your email provider recognize the email address as trusted.

    2. Mark emails as "Not Spam": If you've already received an email from marketing@davekozcruise.com that was marked as spam, open the email and click on the "Not Spam" button at the top of the message. This will help train your email provider's spam filter to recognize future emails from this address as legitimate.

    3. Check your spam filter settings: Review your business email's spam filter settings to ensure that there are no filters set up to block or delete emails from marketing@davekozcruise.com.

    4. Whitelist the domain: Whitelist the davekozcruise.com domain in your business email's settings to allow emails from this domain to bypass spam filters.

    5. Check with your IT department or email administrator: If you're using a company-provided email account, check with your IT department or email administrator to see if there are any specific settings or filters that may be blocking emails from marketing@davekozcruise.com.

    Some common business email providers have specific steps:

    • Microsoft 365 (formerly Office 365): Add marketing@davekozcruise.com to the "Safe Senders" list in Outlook, and also add it to the "Allowed Senders" list in Microsoft 365's anti-spam policies.

    • Google Workspace (formerly G Suite): Add marketing@davekozcruise.com to the "Allowed senders" list in Google Workspace's anti-spam policies, and also add it to the "Whitelist" in Gmail settings.

    • IBM Notes (formerly Lotus Notes): Add marketing@davekozcruise.com to the "Trusted Addresses" list in IBM Notes.

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